Frequently Asked Questions About Dolphin Cove

Dolphin Cove Jamaica offers four Dolphin habitats to fulfill your dream of swimming with Dolphins in the Caribbean. Click on the following links for more details about costs and available packages:

• Dolphin Cove Ocho Rios
• Dolphin Cove Montego Bay
• Moon Palace Jamaica
• Dolphin Cove Puerto Seco

All Dolphin Cove Jamaica habitats offer a fantastic experience to swim with Dolphins during your vacations; however, the best Dolphin habitat will be the one that suits your needs.

We recommend you talk to your travel agent, especially if you are traveling on a cruise to Jamaica.

Many areas, like Montego Bay and Ocho Rios, are approximately two hours away.

Montego Bay and Ocho Rios are great options to swim with Dolphins if you are traveling on a cruise to Jamaica.

• Cruise Ship ports in the Montego Bay area: Berth and Falmouth; 30 km (19 mi) and 63 km (39 mi) respectively from Dolphin Cove Montego Bay
• Cruise Ship port in the Ocho Rios area: Ocho Rios cruise port is in the main town area, located 4 km (2.5 mi) from Dolphin Ocho Rios

The Dolphin Cove Jamaica offers the Dolphin Encounter program in all Dolphin habitats in this beautiful Caribbean haven.

However, you must check all requirements of each program before purchasing your tickets. If you need it, contact us through our toll-free telephone numbers:

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Prices vary per type of program, interactive behaviors performed, duration, and other inclusions like access to natural parks, lunch, etc.

Inclusions vary according to the swimming with Dolphins program; however, they all have a brief orientation to learn more about the Dolphins and interactive behaviors to enjoy, like singing, hugging, and kissing your new Dolphin friend.

Dolphin habitats like Dolphin Cove Ocho Rios include access to the Dunn’s River Falls natural park when purchasing any Dolphin swim programs.

Restrictions should not restrain you from living your dream of swimming with Dolphins in any habitat available in Jamaica during your vacation.

However, you must remember that services like round-trip transportation, photo packages of your experience, food and drinks, and additional activities or services available at the different Dolphin habitats incur additional costs.

Yes. Individual photos and packages are available after your Dolphin experience at the gift shop.

For safety reasons, cameras and mobile devices are not allowed in the platform area; just relax, enjoy your experience, and we will take care of the rest!

Yes. To purchase your photos, visit https://www.Dolphindiscoverymemories.com/ and go to the "Buy Photos" section. Choose the location, date, program, time, and group to start selecting your photos.

You can find all the above information printed on your ticket confirmation.

If you need further assistance, email us at photomemories@Dolphindiscovery.com.

Your family and friends are welcome to observe the Dolphin experience with you in a designated area; however, camera flashes can distract Dolphins during the program and affect other participants'' experience in your group.

Please, restrain your family and friends from bringing their mobile and electronic devices into this area.

Yes. The Dolphin Cove Jamaica is proudly part of The Dolphin Company, the largest Dolphin company in the world that guarantees all your purchases online are safe.

All prices are on due price parity across all channels; however, if you want a smooth and effortless booking experience, you can do it through our official website Dolphincoveja.com.

Also, you can purchase the Dolphin swim program of your choice via our Reservations Call Center:

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Purchasing in advance is an excellent idea if you already have your air or cruise ticket confirmations and are only looking for the best activities in Jamaica; book now to get special early-bird prices!

Contact our Reservations department as soon as possible to check your reservation status and provide the assistance you require so that your plans in Jamaica are not affected.

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Contact our Reservations department as soon as possible to check your reservation status and provide the assistance you require so that your plans in Jamaica are not affected.

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Contact our Reservations department as soon as possible to check your reservation status and provide the assistance you require so that your plans in Jamaica are not affected.

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Keep in mind that all cancellations incur on the current Cancellation Policies.

Keep in mind that changes are subject to availability. A one-year certificate will be issued for flight or cruise delay cancellations.

If your cancellation is due to weather conditions, contact our Reservations department as soon as possible to check your reservation status and provide the assistance you require so that your plans in Jamaica are not affected.

• United States: 1 (866) 393-5158
• Canada: 1 (866) 793-1905
• Mexico: (800) 727-5391
• The Dominican Republic: 1 (888) 751-9005
• The United Kingdom: 0-800-680-0420

Visiting Jamaica is very easy.
Just bring your passport when going ashore from the vessel.

Jamaica is a large island, and going from one point to another may take some time, especially if this is your first time on the island. Consider that you must comply with your cruise itinerary and be alert of the arrival and departure times to make it back in time to continue your cruise journey.